We are in the business of delivering services. Therefore, customer satisfaction is of great value to us. Read what’s important and how customer satisfaction is achieved.
When you run into someone in the hallways of the Leaseweb’s offices and say ‘Hey, how’s it going?” the most common answer you will get is “Great! But busy!” It’s true, we’re all so involved with whatever it is we’re doing, literally running sometimes day and night to meet deadlines. From my point of view, […]
They are the unsung heroes of every IT company: the people that write the software, provision the servers, provide support and all the men and women that form the beating heart of the organization. That’s why we felt it was time to put them in the spotlight. Welcome to Working at Leaseweb.
On the 16th December of last year we wrote about the creation of tickets in our Customer Portal. Since then we have seen a lot of customers who started using this feature and already received a lot of positive responses on this topic. We also got many questions on when we would enable the viewing […]
It’s our aim to make things easier and quicker for our customers, so over the past few weeks we’ve been rolling out CloudLinux OS into our web hosting environment. The new OS is designed to give customers increased control over their hosting.
On 28 November 2011, RapidSpeeds informed Leaseweb of its decision to suspend its operations. RapidSpeeds also confirmed that it could no longer meet its obligations to Leaseweb. In accordance with Leaseweb’s rights, Leaseweb subsequently suspended its services to RapidSpeeds.
About a year ago we acquired the German hosting company Netdirekt, and with the anniversary approaching we decided to check-in with our German customers to get their feedback on our services. One of the most important things Leaseweb tries to achieve is fostering relationships with our clients. By listening to them, we can better understand […]
A former client of Leaseweb recently did a posting on one of the hosting blogs, I think it was Web Hosting Talk, in which he fulminated against the fact that one of his clients had choosen to do business with Leaseweb directly. Several of the reactions on this posting were luckily positive ones on the […]