At Leaseweb, we are constantly striving to provide better service for our customers. We regularly reach out to our customers to understand what we do well and where we can improve. A recent survey informed us that our communication about planned maintenance and incidents could be improved. The results of the survey drove us to […]
When you run into someone in the hallways of the Leaseweb’s offices and say ‘Hey, how’s it going?” the most common answer you will get is “Great! But busy!” It’s true, we’re all so involved with whatever it is we’re doing, literally running sometimes day and night to meet deadlines. From my point of view, […]
The Leaseweb Customer Portal is the place where you can manage many features of your hosting infrastructure solutions. We deployed a few new features, which we describe below.
On the 16th December of last year we wrote about the creation of tickets in our Customer Portal. Since then we have seen a lot of customers who started using this feature and already received a lot of positive responses on this topic. We also got many questions on when we would enable the viewing […]
It’s been a while since we last updated you on the features we have introduced for our Customer Portal. But of course that doesn’t mean we’ve been leaning back! Here’s what’s new in our latest sprint:
One of the benefits that Leaseweb offers its customers is our Customer Portal. Through the portal you can manage the various features of your Leaseweb server no matter where you are. All you need is a browser and an internet connection. As the service is available 24/7, it adds another layer of management of your services […]
The Leaseweb Customer Portal is the place where customers can receive up-to-date information on their Leaseweb products and reseller hosting. Our programming department has been hard at work adding improvements and additional functionality to make the Customer Portal even more convenient and useful for Leaseweb resellers and customers. We have added specific features to give Leaseweb […]