As Leaseweb approaches its 20th anniversary, I’ve recently had a quote from Chuck Yeager stuck in mind, “If you want to grow old as a pilot, you’ve got to know when to push it, and when to back off.” As a pilot myself, and someone who spent his early life working as one professionally, this line […]
Leaseweb improves continually to meet your expectations Listening to your customer is a key driver to success, as industry leaders show. The voice of the customer is articulated in an ongoing dialogue. When customers share their feedback, they expect you to listen, act and inform about the enhancements you have been making and are working […]
Why NPS is not the Holy Grail To measure the loyalty of our customers, Leaseweb uses the Net Promotor Score (NPS) as a key performance indicator. The NPS is a management tool that was developed by Fred Reichheld and introduced in 2003. By asking one simple question – ‘How likely is it that you would […]
Event sponsoring is one of the strategies that companies can follow when they seek to advertise, increase brand awareness and lead generation, or find new employees. Although not always easy to measure, it is a strategy that works. This is probably the reason why so often you see the same companies sponsoring so many different […]
One of the advantages of cloud computing is the flexibility and redundancy it offers. If your cloud provider is running a fully redundant platform (in my opinion it can’t be done right any other way), most maintenance tasks can be performed without any impact for customers.
A guestblog By Shay Hugi, CEO of Sunset Games. Picture this. You are a tank gunner chasing an elusive enemy. Finally you have them cornered. You take aim to blow them to smithereens… And your screen stutters and freezers. Not good. That’s why we chose Leaseweb to make sure that does not happen to any […]
A New Year calls for new resolutions, and providing high-quality information to our customers is one of ours. Enter the new Leaseweb Knowledge Base!
In the 21st century, being mobile is no longer a luxury, it’s a bare necessity. Our mobile phones have integrated so much with our daily chores that we hardly realize the worth, except for those odd moments when we accidentally leave them home!
Free to Play, often abbreviated to F2P, means you can play a game without paying a dime for it. Sounds great doesn’t it? Some industry experts say that F2P might be the first step towards a totally new gaming market. Until then, some games start out as a Pay to Play version (like DC Universe […]
When you run into someone in the hallways of the Leaseweb’s offices and say ‘Hey, how’s it going?” the most common answer you will get is “Great! But busy!” It’s true, we’re all so involved with whatever it is we’re doing, literally running sometimes day and night to meet deadlines. From my point of view, […]