Being a certified company is just one of the cornerstones of good business practice. That’s why we’ve been busy over the past few months training our brand new support engineers to become accredited and qualified, as certified by Leaseweb!
All of our engineers went through a vigorous testing process, firstly, by being trained in the basic technical and communicative skills. After this stage, the aspiring Level 1 Engineers were raring and ready to go, working under the close guidance of senior engineers for a matter of weeks. This really gave them the opportunity to experience first-hand a ‘day in the life’ of an engineer, in addition to carrying out challenging tasks they would soon have to face as fully-fledged engineers. Having shadowed their peers through this on-the-job training, the trainees then sat an exam to test everything they had learnt over the course of the past month or so. And the results were tremendous…
A staggering 10 out of 13 people passed the tests – a great achievement across the group! The remaining few are due to sit their tests again soon and when they pass, we will have our newly appointed team 100% certified.
Here at Leaseweb, we strive to bring you the best in support so that we can ultimately help you run and maintain your websites smoothly. Last week, we were extremely proud to award the new Level 1 Engineers with their certificates, signed by Ocom Operations Director, Rolph Haspers. And it doesn’t stop there! The newly qualified engineers can then go the extra mile, training for the LPI1 certification, an industry recognised accreditation with Linux Professional Institute. This second stage serves as the basis for the Level 2 Leaseweb certification program, expanding on the engineers’ already-acquired knowledge as well as allowing them to choose an area of specialisation whether it be virtualisation, networks etc.
We are always looking to continue growing our exceptional team of support staff through our extensive training programmes. Interested? Apply for positions here