Use MSPs to Maximize and Manage Your SaaS Solutions

Between 2017 and 2022, the managed services industry is predicted to grow from USD $152.45 billion to $257.84 billion, representing a compound annual growth rate of over 11 percent. Within the managed services market shines cloud-based technology, representing the fastest growing deployment type.

Cloud-based systems are expected to show the biggest CAGR over the next four years due to limited IT support for managing services, budgets needed for installing and implementing hardware and software to keep systems functioning properly, and the need for greater scalability. Without a doubt, cloud-based deployment models offer far greater scalability and agility than many on-premise alternatives.

Numerous startups and SMEs lack in-house capabilities and CAPEX to maintain complex infrastructures. Instead, these businesses rely on managed service providers (MSPs) to cater to their IT infrastructures and make sure they operate smoothly. BFSI and government institutions are also emphasizing the need to go digital in order to improve their overall operational efficiency. The adoption of the digital mode by so many businesses has increased the use of MSPs throughout the region.

The Rise of MSPs and How They Help

As more businesses turn to SaaS services, MSPs become an indispensable part of ensuring businesses around the world function accordingly. MSPs help manage companies’ entire tech package. This coverage ensures consistent and expert services, as well as proper management of vendors — especially those responsible for delivering the SaaS solutions to you.

If you rely on SaaS services, consider utilizing managed service providers to alleviate the task of managing your infrastructure. There are various ways MSPs can help you maximize your SaaS solutions. Some of the services they provide can include:

1. 24/7 Monitoring

It’s difficult to monitor all SaaS solutions around the clock, especially when you are working with limited IT staff resources. Thankfully, the MSP business model is designed around the concept of having 24/7 monitoring available. Partnering with an MSP ensures all of your systems remain up and running at all times. Employees can rest assured knowing all the applications they need to perform business-critical tasks are always available.

2. Single Point of Contact

Managing numerous SaaS solutions and requests singlehandedly as your business grows can become overwhelming. MSPs work as your business’s point of contact, representing you and helping sort through any complications that could arise so you can function on other aspects of your business.

3. Quick Problem Solving

Even the most reliable SaaS solution has minor setbacks every now and then. There are often instances when employees have questions about the system and need help troubleshooting and resolving issues. MSPs are available to provide sound advice should any problems arise, and their help desks are specially designed to handle all end-user questions and issues so they can provide prompt assistance whenever employees need help.

4. Updating and Upgrading Assistance

Using SaaS solutions provides extraordinary relief when it comes to updating and upgrading software. The ease at which MSPs perform updates and deploy enhancements is simply incomparable. Upgrades are often a key component in managing a secure system, which is why it is crucial to have them installed as quickly and accurately as possible. MSPs work to ensure these daunting tasks are handled in a timely manner and with little to no impact on your business.

We are seeing more businesses operating with computers, servers, and complex hardware used to maintain and secure systems. If you don’t have an IT team or the expertise to manage these systems yourself, having managed service providers is imperative. It’s essential for businesses to stop looking at managed services and SaaS as an “either-or” option. Managed service providers are responsible for the management of your technology so that the SaaS fits seamlessly into this environment — which is why it’s important for businesses to consider both as workable options.

Both SaaS and managed services adjust according to your business, allowing you to fully customize the features and support you need. Not only does a combination solution ensure your business is always protected and properly functioning, but it also works to ensure you have everything your business needs to thrive. What more could you ask for?

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