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This is the final blog in a five-part series in which Freek Hemminga, Leaseweb’s Global Channel & Strategic Alliances Manager, looks ahead to the challenges and opportunities for channel partners in the coming year. Here are part 1, 2, 3 and 4. Every business has to foster good relationships with its customers. But right now, it’s more important than ever […]
This is part three of a five-part series in which Freek Hemminga, Leaseweb’s Global Channel & Strategic Alliances Manager, looks ahead to the challenges and opportunities for channel partners in the coming year. Here are part 1, 2 and 3. While the move to the cloud opens up many opportunities for solution providers, there are one or two dangers to be […]
This is part three of a five-part series in which Freek Hemminga, Leaseweb’s Global Channel & Strategic Alliances Manager, looks ahead to the challenges and opportunities for channel partners in the coming year. Read part 1 and 2. Two specific areas offer solution providers major opportunities for growth this year: first, emerging technologies enabled by the cloud and, […]
This is part two of a five-part series in which Freek Hemminga, Leaseweb’s Global Channel & Strategic Alliances Manager, looks ahead to the challenges and opportunities for channel partners in the coming year. Read part 1. As I explained during a recent interview, there’s no doubt that the rules have changed in the market. The way IT […]
In part one of a five-part series, Freek Hemminga, Leaseweb’s Global Channel & Strategic Alliances Manager, looks ahead to the challenges and opportunities for channel partners in the coming year. In the last year, the whole business landscape for channel partners has changed thanks to the emergence of cloud. It has been a year of transformation […]
When doing business, you want to be able to trust your partners. In modern days, this means that every partner in the supply chain needs to implement a unified compliance approach to ensure the entire chain is certified. This can be a time and energy-consuming task however, which is not part of a company’s core […]
Microsoft’s annual worldwide partner conference (WPC) in Orlando, Florida in July opened up many insights into the company’s strategy around the role partners will play in an increasingly Cloud-centric IT architecture. More than 15,000 attendees – myself among them – were given the opportunity to network and discover how working with Microsoft will include as […]
Leaseweb improves continually to meet your expectations Listening to your customer is a key driver to success, as industry leaders show. The voice of the customer is articulated in an ongoing dialogue. When customers share their feedback, they expect you to listen, act and inform about the enhancements you have been making and are working […]
Why NPS is not the Holy Grail To measure the loyalty of our customers, Leaseweb uses the Net Promotor Score (NPS) as a key performance indicator. The NPS is a management tool that was developed by Fred Reichheld and introduced in 2003. By asking one simple question – ‘How likely is it that you would […]
When recently I wanted to add a little extra living space to my house, I called a construction company I had done business with before. Of course, I could have Googled ‘construction work’ and ‘DIY living room modification’, but I know my limitations. My line of business is IT, and specifically hosting, cloud computing and […]