Posts Tagged ‘response’

Important Upgrade Support Department

Amsterdam, September 15, 2009 – LeaseWeb (www.leaseweb.com), one the world’s leading dedicated hosting providers, has significantly upgraded its Support Department over the past six months in response to signs that customers’ support experience could be improved. The most recent semi-annual customer survey held among more than 1,300 customers showed that the measures are having a positive effect.

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Customer satisfaction

In October 2008, when the financial world collapsed and started a deep economic recession, LeaseWeb experienced one of its biggest growths measured in turnover per month. This was partly caused by a hosting provider in the United States which went belly up and losing some of its biggest customers to LeaseWeb. Our Support department was already under some stress at that time by the growth we had experienced during the months before but the sudden increase in new customers and growing support requests really put a strain on our support engineers.

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LeaseWeb on Twitter

When you walk into a job interview you can never be sure what to expect. Read more: 20yearbook.leaseweb.com/leaseweb-20-ye… #workingforleaseweb #Leaseweb20

We asked our colleagues and customers to tell stories which they feel encapsulate the spirit and values of Leaseweb: 20yearbook.leaseweb.com/leaseweb-20-ye…

Find out more how Leaseweb is looking into employees' unique talents, behaviors, and potential: lnkd.in/gi6PbfM

test Twitter Media - Find out more how Leaseweb is looking into employees' unique talents, behaviors, and potential: https://t.co/WjuO02BBpL https://t.co/TvZ4ZnUVrG

5 days of #SHA2017 in 11:42 minutes - check out the final time lapse video here: leaseweb.com/events/sha2017…