Posts Tagged ‘response’

Important Upgrade Support Department

Amsterdam, September 15, 2009 – LeaseWeb (www.leaseweb.com), one the world’s leading dedicated hosting providers, has significantly upgraded its Support Department over the past six months in response to signs that customers’ support experience could be improved. The most recent semi-annual customer survey held among more than 1,300 customers showed that the measures are having a positive effect.

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Customer satisfaction

In October 2008, when the financial world collapsed and started a deep economic recession, LeaseWeb experienced one of its biggest growths measured in turnover per month. This was partly caused by a hosting provider in the United States which went belly up and losing some of its biggest customers to LeaseWeb. Our Support department was already under some stress at that time by the growth we had experienced during the months before but the sudden increase in new customers and growing support requests really put a strain on our support engineers.

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LeaseWeb on Twitter

Are you passionate about software development? Can you work with the #Agile / SCRUM methodology? Join us! lsw.to/l81 #PHP #jobs

test Twitter Media - Are you passionate about software development? Can you work with the #Agile / SCRUM methodology? Join us! https://t.co/vyPJw21oC5 #PHP #jobs https://t.co/iVvJEaeHaS

About 20 years ago, we got our first four servers. Today, we have over 75,000 :) #throwbackthursday #LeaseWeb20

test Twitter Media - About 20 years ago, we got our first four servers. Today, we have over 75,000 :) #throwbackthursday #LeaseWeb20 https://t.co/hlf36YpaIR

Didn’t register for WorldHostingDays 2017 yet? Get a free ticket on us, and meet us at booth R20 #cloud lsw.to/l85

test Twitter Media - Didn’t register for WorldHostingDays 2017 yet? Get a free ticket on us, and meet us at booth R20 #cloud https://t.co/agwqMHofZM https://t.co/fSdQokL4JO