Posts Tagged ‘Customer Portal’
I am happy to announce the addition of the new Console feature for LeaseWeb’s Cloud and Virtual Server products. This new feature allows you to control your instances as if you were physically connected to the server. It is available for all Cloud and Virtual Servers instances ordered after 19 March 2012 (instances ordered before that date were delivered on a different platform).
In the 21st century, being mobile is no longer a luxury, it’s a bare necessity. Our mobile phones have integrated so much with our daily chores that we hardly realize the worth, except for those odd moments when we accidentally leave them home!
When you run into someone in the hallways of the LeaseWeb’s offices and say ‘Hey, how’s it going?” the most common answer you will get is “Great! But busy!”
It’s true, we’re all so involved with whatever it is we’re doing, literally running sometimes day and night to meet deadlines. From my point of view, you really need to be smart about striking a balance between meeting those deadlines, while still taking your time to be creative to bring that extra something into your work.
On the 16th December of last year we wrote about the creation of tickets in our Customer Portal. Since then we have seen a lot of customers who started using this feature and already received a lot of positive responses on this topic. We also got many questions on when we would enable the viewing of and replying to tickets in the Customer Portal. Now, with the release of our newest sprint, we did just that!
One of the benefits that LeaseWeb offers its customers is our Customer Portal. Through the portal you can manage the various features of your LeaseWeb server no matter where you are. All you need is a browser and an internet connection. As the service is available 24/7, it adds another layer of management of your services with LeaseWeb.
The LeaseWeb Customer Portal is the place where customers can receive up-to-date information on their LeaseWeb products and reseller hosting. Our programming department has been hard at work adding improvements and additional functionality to make the Customer Portal even more convenient and useful for LeaseWeb resellers and customers. We have added specific features to give LeaseWeb resellers additional management controls to more effectively service their customers