Corporate Responsibility

Keeping the Internet open, innovative and competitive

AdServing_01_FlexibilityIn the past two years we’ve witnessed various events that have had an impact on the open character of the Internet. In October 2015 European Net Neutrality rules were published, providing guidelines for regulation, but they were criticized by many as being too open and leaving too much room for uncompetitive behavior (here’s an example). In June 2015 the FCC published its US Open Internet order along the line of “no blocking, no throttling, no paid prioritization”, driving a significant change in the IP Interconnection landscape especially. In parallel, we saw ongoing consolidation on the side of the ISPs, with large ones absorbing their smaller competitors or other players in the digital value chain (e.g. cloud hosting services, “Over-The-Top” – OTT – video services) or even merging with mobile providers. Another trend we saw was the launch of services for which the related Internet traffic is not counted towards the “monthly data budget” of the customer, typically referred to as “zero rating”.

Read the rest of this entry »

EU-US Privacy Shield: next steps

Trust_01_0Some weeks ago we informed you of the EU-US Privacy Shield, announced by the European Commission on February 2, 2016 meaning a new arrangement for transatlantic data flows between the EU and US. In this blog you can read recent developments of the EU-US Privacy Shield and alternative solutions offered by LeaseWeb.

EU US Privacy Shield in the making
We have known since October 2015 that the US Safe Harbor regime is invalid, meaning that personal data of Europeans can no longer be transferred by a company to US Safe Harbor certified companies. Monday 29 February 2016, the European Commission published the details of the EU-US Privacy Shield that should replace the Safe Harbor certifications.

Read the rest of this entry »

What you need to know about spam (part I)

secureWhere does spam come from? Why do people send it? And what can we do to stop it clogging up our inboxes? This two-part article explores these issues and comes up with practical ideas for keeping us safe, secure and spam-free.

Clickbait articles
It’s almost impossible to open your e-mail inbox and to not see spam in there. In some cases, it’s because someone unintentionally for signed up to things like clickbait articles. A clickbait article is, for instance, an article where they promise you a free trip to New York – although the free trip may not even exist. Most of the time those articles channel responses to information harvesters which, in turn, will lead to databases containing literally millions of email addresses and personal contact details. Such databases or lists can be sold to the highest bidder on the dark net/dark web/deep web, or even on normal sites.

Read the rest of this entry »

Helping combat child abuse: Hotline Meldpunt Kinderporno joins the LeaseWeb Community Outreach Program

mkpLeaseWeb set up the Community Outreach program in 2010, aiming to bring together non-profit organizations who combat online abuse of all shapes and sizes. Whenever a new organization joins our Community Outreach program, we’ll introduce them to inform people about what they do – and why they do it.

The latest party joining our program is Meldpunt Kinderporno (MKP), the Dutch foundation against (online) child sexual abuse. LeaseWeb and MKP have already been working together as partners for a long time, so it is only natural that we now welcome them within our program.

Part of the organization INHOPE – the international network of hotlines in the world – MKP handles all reports of child sexual abuse material (CSAM) within the Netherlands. MKP will verify / analyze the content and process the reports. If they find any form of child sexual abuse, they will report them to the respective ISPs.

Read the rest of this entry »

Are you compliant with the new Dutch Law on Data Breach Notifications?

EnterPrise_01_ComplianceOn January 1, 2016, the new Dutch Law on Data Breach Notifications came into effect. Organizations – both companies and government agencies – are now required to immediately report any serious data breach to the Dutch Data Protection Authority (Authoriteit Persoonsgegevens). And, if it is likely that the data breach will have an adverse effect on the privacy of those involved, those people have to be informed as well.

A data breach is defined as the act of accessing, deleting, modifying or releasing personal data, committed unintentionally by the organization. Not only releasing (e.g. leaking) personal data, but also the illegal processing of data, will be seen as a data breach. Examples of data breaches are a lost USB stick containing personal data, a stolen smartphone or malicious access to a database by a hacker.

Read the rest of this entry »

Safe Harbor invalidation not affecting LeaseWeb customers

In October last year, the US Safe Harbor regime was invalidated by Europe’s Court of Justice, meaning that personal data of Europeans could no longer be transferred by a company to US companies solely on the basis of such companies being Safe Harbor-certified.

Alternative Solutions

At the time of the ruling, no replacement for the Safe Harbor principle was proposed. The European Commission gave itself a 3-months term to come up with an alternative solution, working towards January 31, 2016. It is not likely that this timeline will be met but we expect new developments to be made public in the coming weeks.

Read the rest of this entry »

Stay safe: how to install the patch for Linux bug CVE-2016-0728

200px-Tux.svgA security bug affecting Linux versions 3.8 and higher was recently identified. Although this bug (CVE-2016-0728) was first introduced into the Linux Kernel in 2012, it was only discovered and made public a few days ago. When we learned of the bug’s existence, we immediately patched all internal LeaseWeb servers. We advise everyone to patch their servers as well.

The vulnerability in the Linux kernel could potentially be used by attackers in order to obtain higher privileges from a regular account. It uses a technique called “use-after-free” to control the way memory is freed on kernel objects which is then replaced with user supplied data, while keeping the privileges of that memory object.

Read the rest of this entry »

Tips from the LeaseWeb Abuse Prevention department

StartUps_02_ConsultationMany customers will come across the Abuse Prevention department, sooner or later. A compromised server or a fraudulent sign-up by a new customer are things that commonly happen.

Such events will most likely end up with you receiving an abuse notification which may range from a simple notification regarding a port scan to a notification that you have ended up on a blacklist. Either way, abuse issues need to be solved in a timely matter to not only avoid further disruption of your own services but also to avoid harming other people.

In other words, it is not only important for the Abuse Prevention team but also for you that abuse notifications are resolved quickly. Not responding to notifications is the worst thing you can do in this situation and could potentially result in a block or suspension of services.

We don’t want to scare you though. The Abuse Prevention team is here to help. Besides informing our customers of the received notifications for their account(s), we also assist them with issues such as ending up on a blacklist or being compromised in some way and we give general advice on how to improve abuse handling in general.

Read the rest of this entry »

LeaseWeb’s new Abuse Handler is now live

The various LeaseWeb services companies are always looking to improve the processes involved with handling abuse notifications and to increase user-friendliness.

Over the past few years, we have received valuable feedback on the abuse handling process from customers and third parties who submitted notifications. With that feedback in mind, we have developed a brand new system that will further streamline the abuse notification handling process. This system was launched on July 1st 2015 and the first responses are very positive.

Read the rest of this entry »

Law Enforcement Transparency Report 2014: July 1 – December 31

This is the third installment of LeaseWeb’s bi-annually Law Enforcement Transparency Report. It shows the number of demands we received in the prior six months. The figures below are for the period of July 1st – December 31st, 2013.

LeaseWeb believes that clients and other stakeholders deserve a clear articulation of LeaseWeb’s obligations and responsibilities to increase their understanding on how we ensure the highest quality of service, while adhering to the law. Customers are increasingly using technology to communicate and to store private and sensitive information. Like others in the technology industry, we believe it is important for the public to have transparent information about law enforcement access to customer data.

Read the rest of this entry »

LeaseWeb on Twitter

April 27th was King's Day in the Netherlands. It was a great opportunity to celebrate together with our customers

test Twitter Media - April 27th was King's Day in the Netherlands. It was a great opportunity to celebrate together with our customers https://t.co/WXZ73zehsB

Linux Engineer? Are you keen to work in a fast-moving environment with like-minded people? Let us know! We're hiring lnkd.in/gZ_7Ezd

test Twitter Media - Linux Engineer? Are you keen to work in a fast-moving environment with like-minded people? Let us know! We're hiring https://t.co/I4EHP3oSc2 https://t.co/pHuv5hxH1c

Read our CEO's reflections on the amazing growth that has made LeaseWeb the company it is today: blog.leaseweb.com/2017/04/26/loo… #LeaseWeb20

test Twitter Media - Read our CEO's reflections on the amazing growth that has made LeaseWeb the company it is today: https://t.co/vg5W5PUjRW #LeaseWeb20 https://t.co/jU0aayoqdk

"Mens sana in corpore sano" - Our team in training for last year's Viking Run #LeaseWeb20 #throwbackthursday

test Twitter Media - "Mens sana in corpore sano" - Our team in training for last year's Viking Run #LeaseWeb20 #throwbackthursday https://t.co/pCNEfXwmAa