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LeaseWeb proudly presents Service Level Management!

It’s of course really important to everyone here at LeaseWeb that we maintain a great relationship with our clients. As a company we are always on the look-out for new ways to proactively take relationships to the next level while providing the highest quality of service.

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Congratulations to our newly certified engineers!

Being a certified company is just one of the cornerstones of good business practice. That’s why we’ve been busy over the past few months training our brand new support engineers to become accredited and qualified, as certified by LeaseWeb!

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Support Excels at Meeting Customer Expectations, thus providing more reliable hosting

Over the past few years LeaseWeb has taken many steps to improve the reliable hosting experience. Rapidly evolving customer requirements, market developments and LeaseWeb’s enormous growth as a global host have driven these changes at an increasing rate. Customer satisfaction is an important market differentiator. Providing top quality customer support coupled with superior network and hardware quality, are recognized by clients as key requirements to ensure a superior hosting infrastructure. LeaseWeb customers recognize that high quality 24/7 support gives clients security and peace of mind, assuring customers that their hardware is always maintained to the highest standards. To surpass customer expectations we are continuously improving the support function to provide the quality support that LeaseWeb customers have come to expect.

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