Author Archive
LeaseWeb Self Service Center: Ticket overview & Replies
On the 16th December of last year we wrote about the creation of tickets in our Self Service Center (SSC). Since then we have seen a lot of customers who started using this feature and already received a lot of positive responses on this topic. We also got many questions on when we would enable the viewing of and replying to tickets in the SSC. Now, with the release of our newest sprint, we did just that!
LeaseWeb Self Service Center: What’s new
It’s been a while since we last updated you on the features we have introduced for our Self Service Center (SSC). But of course that doesn’t mean we’ve been leaning back! Here’s what’s new in our latest sprint:
Self-Service Center Blog Series: What’s new (Sprint 9)
One of the benefits that LeaseWeb offers its customers is the Self-Service Center (SSC). Through the SSC you can manage the various features of your LeaseWeb server no matter where you are. All you need is a browser and an internet connection. As the service is available 24/7, it adds another layer of management of your services with LeaseWeb.
Self-Service Center Receives a Makeover: Hosting and Reseller Hosting now even more convenient
The Self-Service Center (or SSC) is the place where customers can receive up-to-date information on their LeaseWeb products and reseller hosting. Our programming department has been hard at work adding improvements and additional functionality to make the SSC even more convenient and useful for LeaseWeb resellers and customers. We have added specific features to give LeaseWeb resellers additional management controls to more effectively service their customers