Tips from the LeaseWeb Abuse Prevention department

StartUps_02_ConsultationMany customers will come across the Abuse Prevention department, sooner or later. A compromised server or a fraudulent sign-up by a new customer are things that commonly happen.

Such events will most likely end up with you receiving an abuse notification which may range from a simple notification regarding a port scan to a notification that you have ended up on a blacklist. Either way, abuse issues need to be solved in a timely matter to not only avoid further disruption of your own services but also to avoid harming other people.

In other words, it is not only important for the Abuse Prevention team but also for you that abuse notifications are resolved quickly. Not responding to notifications is the worst thing you can do in this situation and could potentially result in a block or suspension of services.

We don’t want to scare you though. The Abuse Prevention team is here to help. Besides informing our customers of the received notifications for their account(s), we also assist them with issues such as ending up on a blacklist or being compromised in some way and we give general advice on how to improve abuse handling in general.

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LeaseWeb CDN Tutorial: Analytics Introduction

LeaseWeb introduces third generation CDN: multi carrier rack

cdn graphAs a CDN operator, we are continually pioneering new technologies in order to improve performance and lower our cost base.

In this context, we have launched several generations of CDN PoPs. The first generation connected the CDN servers to several carriers via LeaseWeb’s routers. The router ports found the best and fastest route available. In September 2014, we introduced a second generation of PoPs, which complemented the first. The second generation connected the CDN directly to one carrier. This saves costs because the LeaseWeb routers are no longer in between. Unfortunately, in this scenario there is no redundancy advantage since we connected to one carrier only. So even though the CDN PoPs complemented our platform and performed well, they did not allow us to grow at the pace we needed to.


CDN-PoP_2Finally, we can now proudly present our third generation multi-carrier PoP combining the best of both worlds. Using smart, pioneering SDN technologies that we developed in-house, we are exploiting switches that are actually performing routing tasks without the need of using expensive routers.

The multi-carrier PoP routes traffic to either the LeaseWeb network infrastructure (from which we use the peering destinations) or directly to a variety of other carriers available according to their performance. This way, the multi-carrier rack boosts content speed delivery to end users, while at the same time reducing infrastructure and network costs to the bone.
Furthermore, the cherry on top of the cake is that the new multi-carrier PoPs will host our dynamic Anycast DNS platform. The combination of both actions shows improvement by a factor 3 of our content delivery performance both in throughput and latency.

The multi-carrier rack will first be deployed in Miami this August. The rest of the CDN platform will be fully migrated in the following months. By the end of the year, all of LeaseWeb’s customers worldwide will be able to reap the benefits and get more speed and offload than ever before!

Microsoft partner conference reveals bright future for Cloud VARs

mswpcMicrosoft’s annual worldwide partner conference (WPC) in Orlando, Florida in July opened up many insights into the company’s strategy around the role partners will play in an increasingly Cloud-centric IT architecture. More than 15,000 attendees – myself among them – were given the opportunity to network and discover how working with Microsoft will include as much value-adding to its Cloud portfolio as performing on-premises integration work.

Exciting developments include Project GigJam, the Cortana Analytics Suite for improved business intelligence and HoloLens for visualisation. For partners, Microsoft is expanding its Cloud Solution Provider (CSP) program to help partners engage with solution providers to build Cloud businesses without investing in infrastructure themselves and take advantage of services offered by other Microsoft partners.

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Setting up the LeaseWeb CDN on Magento

is one of today’s most popular e-commerce platforms and widely used for automating online stores. Integrating this open-source content management system with the LeaseWeb CDN can really optimize performance of your e-commerce web site and in this blog we describe what you need to do to set it up quickly and easily.

A couple of assumptions before we get started:

  • Magento® is installed on the origin server.
  • An “Origin” that points to your Magento® installation is already defined within your LeaseWeb CDN control panel.

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Looking back at the LeaseWeb Texel Airshow 2015

LeaseWeb provides powerful hosting infrastructure that is blazingly fast, has maximum uptime and behaves in a reliable manner. This is an essential part of our service, because just like pilots rely on the systems of their aircraft, our customers trust our solutions to work without a fault.

Why do I draw this comparison? Well, LeaseWeb was originally founded by two pilots. Way back in 1997, Con Zwinkels and Laurens Rosenthal flew huge airplanes from one continent to the other. During their free time, they developed a commercial website which eventually evolved into the global hosting provider we know and love today. Now, I’ll save the full company history for another day, but whether it’s steering complex machines through the air or setting up complex machines in data centers, reliable technology has always formed the heart and soul of LeaseWeb.

That’s why we were once again the sponsor of one of Europe’s greatest airshows, the aptly named LeaseWeb Texel Airshow:

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LeaseWeb’s new Partner Program: greater incentives and benefits

Plus the full range of Cloud, Bare Metal and CDN services!

This week, we launched a new-look global partner network program to offer reseller and channel partners a more competitive, market-oriented and comprehensive package of products, services and support.

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A million views and counting – find out what’s new about our Knowledge Base

The LeaseWeb Knowledge Base (KB) makes all information about our products and services instantly available to the online community – making it not just a storehouse of powerful information, but an actual audit of the work happening at LeaseWeb, empowering you to easily resolve issues, quickly find solutions, and access unlimited storehouse of information. The KB is evolving, and we encourage you to be part of this interesting journey. With your constructive feedback, we can create and make relevant information reach millions of visitors, thereby enriching your user experience.
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Making a true hybrid cloud solution

cloud_USP_controlHere at LeaseWeb we are always open to coming up with new solutions to technical challenges and this is where the pre-sales department comes in. My role as pre-sales engineer is to get a clear understanding of what a customer really wants to achieve and find a suitable solution with the available IT resources.

These days we have a lot of customers with many different kinds of workloads, most of which are perfectly suitable for a scalable and flexible Cloud environment. But let’s be honest, you can’t ‘cloudify’ everything (yet); some customers
have specific demands in terms of unique hardware or workloads
that run into problems when you try to virtualize them.

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Huge traffic increase for all virtual server packages

PrivateNetwork_2_ScaleVirtual servers are a cost-effective alternative to bare metal servers. They function like a bare metal server, but run on a flexible virtualization layer. LeaseWeb’s virtual servers suit all businesses, from small to medium workloads and offer a reliable, highly scalable infrastructure with full redundancy and fast network-attached storage.

Since data traffic will not stop growing any time soon and there never seems to be enough bandwidth, LeaseWeb has some good news for new and existing cloud customers: we are increasing all our data traffic packages for cloud by four to twenty (!) times: to 4000 GB (Small) for the Server Pack S, 6000 GB (Medium) for the Server Pack M, 8000 GB (Large) for the Server Pack L and 10.000 GB (Extra Large) for the Server Pack XL.
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Submitted an abuse notification, or received one? Here are some tips from our Abuse Prevention department: